Privacy Policy

Effective date: 01 July 2026

1. Introduction

ExpertNest Atelier respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By accessing our site, you agree to this Policy and our Terms of Use.

2. Information We Collect

• Account data: name, email, and password (hashed).
• Transactional data: purchased courses, payment identifiers (processed by payment providers).
• Support data: messages and attachments you send us.
• Usage data: pages visited, device type, approximate location derived from IP.
• Cookies and localStorage: preferences (theme), authentication state, and cookie consent.

3. How We Use Information

• Provide and improve course access and learning features.
• Handle payments and orders via secure providers.
• Respond to support requests and troubleshoot issues.
• Protect our services against fraud and abuse.
• Comply with legal obligations and enforce agreements.

4. Cookies & LocalStorage

We use necessary cookies/localStorage for session, preferences (e.g., theme), analytics, and consent. You can control cookies via your browser settings. Rejecting cookies may limit functionality.

5. Data Sharing

We share data with service providers who process it on our behalf (hosting, analytics, payment). We do not sell personal data. We may disclose data if required by law or to protect rights and safety.

6. Data Security

We apply appropriate administrative, technical, and physical safeguards. No method is 100% secure, but we strive to protect your information using industry best practices.

7. Your Rights

Depending on your location, you may request access, correction, deletion, or restriction of your personal information. Contact us to exercise your rights.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If we learn that we have, we will delete it.

9. Data Retention

We keep information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. International Transfers

Your data may be processed in countries other than your own. We implement safeguards appropriate to such transfers.

11. Changes

We may update this Policy. We will revise the effective date and, for material changes, provide notice on the site.

12. Contact

Questions about privacy? Email us at [email protected] or call +1 (415) 915-2044.